When is a Freight Quote required?

Use Freight Quote when the order is palletized, oversized, heavy, or constrained by receiving and delivery requirements.

Can parcel-ready products still go through the shop path?

Yes. Use the shop and cart path when the shipment is parcel-ready and the order does not need freight handling review.

Oversized flatbed trailer staged for freight delivery review.

Freight Quote

Freight review for oversized or delivery-sensitive orders.

Use this path when pallet size, destination, receiving conditions, mixed loads, or unload limits need review before pricing or checkout can move.

Operational shipment review

Confirm the delivery facts before the order moves.

Freight Quote keeps destination, receiving limits, equipment, timing, and mixed-load context together before quote, fleet, or direct buy take over.

Start Freight Review

Review lead Palletized, oversized, or mixed-load handling

Start with Destination, dock, liftgate, and timing limits

Route correction Quote, fleet, or checkout after review

Operational shipment review

Confirm the delivery facts before the order moves.

Freight Quote keeps destination, receiving limits, equipment, timing, and mixed-load context together before quote, fleet, or direct buy take over.

Review lead Palletized, oversized, or mixed-load handling

Start with Destination, dock, liftgate, and timing limits

Route correction Quote, fleet, or checkout after review

Freight commercial review

Shipment handling should lead the first review.

Freight review still works even if the cart is incomplete. Start with delivery facts, then STZ confirms whether quote, setup, wholesale, or direct buy should follow.

Use this route when Logistics facts lead

Receiving conditions, oversized handling, or mixed-load shipment planning should be reviewed before the order is released.

Best starting input Destination + constraints

A destination, timeline, and the main handling concern are enough to open a useful freight thread.

Route trigger Single package: 70+ lb · Oversize: 108+ in · Receiving: Dock, liftgate, appointment

Heavy, oversized, palletized, mixed, dock-sensitive, liftgate, or appointment freight should be reviewed before checkout.

Delivery destination / receiving site

Required delivery or review timing Optional

Receiving / delivery constraints Optional

Choose the closest fit. Put mixed or conditional details in notes.

Dock Dock delivery is expected. Yard / outdoor unload Outdoor or yard unload is expected. Appointment required Delivery needs a booked window. Liftgate needed Liftgate support may be needed. Access restrictions Gate, lane, timing, or site limits apply. Not sure STZ should help confirm delivery conditions.

Requested products

Incomplete product lists are acceptable when the load context is clear.

Notes Optional

Freight contact name

Freight contact email

Freight contact phone

Company / branch Optional

Use Request Quote instead

After submission, STZ reviews the shipment facts, keeps any quote or procurement context attached, and confirms the best next step.

Cart context optional

No cart lines are attached yet.

Freight review still works even if the cart is incomplete. Add requested products and notes that describe the load, rough quantities, or receiving issue that needs review.

Browse shop

Route correction

Stay here when handling, receiving, or delivery constraints are the blocker.

Closest adjacent route

Request Quote

Use quote when pricing, substitutions, or approvals lead more than delivery handling.

Request Quote

Build My Setup Use setup when the securement package still needs to be matched. Wholesale / Fleet Switch when account structure matters more than one shipment. Shop Products Return to direct buy when the order is parcel-ready. Soporte Use support for service, fit, or order help when freight review is not the owner.

Why this route is safe

Palletized, oversized, heavy, or mixed-load handling changes the order path.
Receiving conditions, appointment windows, or unload limits need review first.
The shipment facts need to stay attached before pricing, quote, or cart release can move.

What makes the review faster

Destination, dock or yard context, and any site-access limits.
Requested products, rough quantities, pallet assumptions, or mixed parcel + freight detail.
Scheduling windows, receiving contacts, liftgate needs, or exceptions that affect delivery.

After submission

Shipment facts are reviewed

STZ checks destination, receiving limits, handling, and timing first.

Context stays attached

Mixed parcel, quote, or procurement context stays on the same request instead of getting split apart.

The next step is confirmed

STZ confirms the best next step once the freight facts are clear enough to move the order safely.

Freight review for oversized or delivery-sensitive orders.

Shipment handling should lead the first review.

What should freight review plan around?

What is moving?

What could affect release?

Who can confirm receiving and scheduling?