Order, quote, freight, account, support, and marketing records are limited to the workflow and business purpose.
Privacy policy
Privacy Policy
Policy page sections
Service messages support transactions; marketing follow-up depends on request, opt-in, or applicable choice settings.
Identify the account, company, order, quote, or support case so STZ can review access, correction, deletion, consent, or complaint handling.
Fast privacy answers
Read the practical privacy points first.
Data tied to buying workflows
STZ limits collection to contact, company, account, order, quote, freight, billing, shipping, receiving, payment-status, and support details needed for the route you use.
Use is operational
Data supports orders, accounts, quotes, freight, support, service messages, abuse prevention, compliance, and requested or opted-in marketing/account follow-up. You can withdraw marketing consent or opt out where that follow-up is enabled.
Cookies are functional first
Essential cookies support sign-in, cart continuity, preferences, security, and routing. Analytics or marketing tools are used only where enabled and subject to available consent or opt-out controls.
Providers are limited by role
Payment, shipping, hosting, analytics, support, communications, security, tax, accounting, legal, and cross-border providers may receive only the details needed for their part of the workflow.
Requests need record context
Send one privacy request for access, correction, deletion review, opt-out, consent withdrawal, complaint, or removal review and identify the account, company, quote, support case, or order involved.
Policy sections
Review the privacy policy by section.
Collection
Personal Data Collection
STZ limits collection to information reasonably needed to quote, sell, ship, support, protect, and service commercial securement orders, accounts, and related buyer workflows.
- Contact names, company details, phone numbers, email addresses, account login information, account preferences, and saved workflow records
- Billing, shipping, receiving, order, quote, freight, payment-status, tax, and purchasing details
- Support messages, privacy requests, warranty or service records, field-photo moderation details where submitted, newsletter or marketing opt-in or opt-out records, and site-use data tied to sessions, carts, and forms
Use
Use of Personal Data
Personal data is used to operate the storefront and the commercial relationship, not only to render the website.
- Process orders, maintain account and buying-history records, and coordinate payment, shipping, receiving, and fulfillment
- Route quote, freight, wholesale, setup, support, return, warranty, and service follow-up
- Send service-related messages and, where you opt in, request it, or applicable law allows it, marketing or account follow-up
- Protect account access, prevent abuse, monitor platform reliability, support compliance review, and maintain normal tax, accounting, and business records
Site tools
Cookies & Tracking
STZ may use cookies, local storage, analytics, or similar tools to keep the site working and understand how the storefront is used.
- Essential session, login, cart, preference, and security continuity
- Session storage, local storage, and similar browser tools used for analytics buffers, cart previews, saved shop preferences, form drafts, and route continuity
- Basic traffic, performance, product-discovery, and checkout measurement where analytics tools such as GA4 or similar providers are configured
- Marketing, newsletter, or campaign measurement only where those tools are enabled and tied to the applicable consent, opt-in, or opt-out setting
Third parties
Data Sharing & Third Parties
STZ may share only the details needed with providers and advisors involved in the active business workflow, including providers that may process records in Canada, the United States, or other jurisdictions where they operate.
- Banks, payment rails, accounting providers, approved processors, or approved account systems may receive details needed for payment handling; card details are not stored on STZINC
- Shipping, freight, and delivery providers may receive destination, receiving, shipment, and contact details needed to move the order
- Hosting, platform, support, analytics, communications, security, tax, accounting, legal, or other operating providers may receive limited data needed for their role, including cross-border processing where a provider operates outside Canada
- STZINC does not sell customer contact lists or order records as a standalone data product
Protection
Security Safeguards
STZ uses practical administrative, technical, and operational safeguards to protect customer records in the buying and support workflows.
- Production checkout and account traffic use HTTPS/TLS so submitted data is encrypted in transit
- Customer records are handled through role-needed access, support routing, provider controls, and normal platform security practices
- Backups, logs, monitoring, and security review may retain limited records needed to protect continuity and investigate abuse or incidents
- Card details are handled through secure Stripe Checkout, not stored on STZINC; payment status is matched through bank, processor, or accounting records tied to the order
Retention
Data Retention
Retention depends on the record type, the live workflow, and the legal, tax, accounting, service, dispute, backup, and security obligations attached to it.
- Order, payment, tax, account, quote, freight, return, warranty, and support records may be retained while needed for business or legal reasons
- Some records may remain in backups, logs, or business systems for continuity, security, dispute review, or accounting obligations
- Deletion and data removal requests are reviewed record by record against information STZ must still keep for operational, tax, legal, security, backup, dispute, or service reasons
Rights
Your Rights
Depending on applicable law and the record involved, you may ask STZ to review access, correction, deletion, opt-out, complaint, or privacy follow-up requests.
- Request access to, correction of, or deletion review for personal data tied to your account, company, quote, order, or support record
- Withdraw or update consent and marketing opt-ins where marketing follow-up is enabled
- Ask for privacy complaint review, security or breach follow-up, or clarification about a data-use practice
STZ collects and uses the information needed to sell, ship, support, protect, and service commercial cargo securement orders and accounts. Collection is limited to the route and business purpose, with marketing consent and opt-out handled separately from service messages.
Personal Data Collection
STZ may receive contact names, company details, account login information, saved workflow records, billing and shipping details, order and quote records, freight intake, payment-status details, support messages, privacy requests, field-photo moderation details where submitted, marketing opt-in or opt-out records, and normal site usage data tied to the storefront.
Use of Personal Data
STZ uses submitted information to process orders, maintain account history, route quote and freight review, provide support, send service-related messages, follow up where marketing or account contact is requested or opted in, protect account access, prevent abuse, and satisfy tax, accounting, legal, and operational obligations. Marketing follow-up can be withdrawn or opted out where enabled.
Cookies & Tracking
The site may use essential cookies, local storage, analytics, or similar tools to keep sign-in, cart, preference, security, and route-continuity behavior working and to measure site usage where those tools are enabled. Analytics or marketing tools are tied to available consent, opt-in, or opt-out controls.
Data Sharing & Third Parties
STZ may share the details needed with payment, shipping, freight, hosting, communications, support, analytics, security, tax, accounting, legal, or other operating providers involved in the live business workflow, including cross-border providers where they operate. Card details are handled only through approved payment-processor follow-up, not stored on STZINC, and STZINC does not sell customer contact lists or order records as a standalone data product.
Data Retention
Records are kept for the period needed to support the transaction, meet legal or accounting obligations, maintain security, backups, dispute review, and later service issues. Data removal requests are reviewed record by record against information STZ must still keep.
Your Rights
Depending on the applicable law and the record involved, you may request access, correction, deletion review, consent withdrawal, opt-out, complaint review, security or breach follow-up, or privacy clarification tied to an account, company, quote, order, or support record.
Contact
Use Contact Us for privacy questions or data removal requests and include the relevant account, company, quote, order, support case, or email context so STZ can route the request correctly.
Privacy request
Send one privacy request with record context.
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01
Identify the record
Include the account, business, quote, or order involved so STZ can locate the right record without guesswork.
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02
State the request type
Specify whether the request is for access, correction, deletion review, consent withdrawal, opt-out, breach follow-up, or a complaint or compliance review.
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03
Expect retention review
Some data can be corrected or removed, while other records may need to stay because of tax, accounting, security, service, or legal obligations.
Include enough identifiers for STZ to find the right record on the first pass.